Role Overview:
Support all aspects of employee transport operations at The Client at Powai, ensuring safe, reliable, cost-effective, and fully documented service delivery. Manage efficient daily routing, vendor coordination, roster management, and compliance with all contractual and statutory requirements while maintaining 24/7 transport support.
Key Responsibilities:
- Prepare, review, and manage daily and shift-wise transport rosters for employee pick-up and drop, ensuring vehicles are dispatched on time
- Record start times, mileage, kilometer readings, driver details, staff boarding times, and initial pick-up times accurately for documentation
- Ensure only authorized employees listed on roster sheets are transported as per approval protocols and process requirements
- Monitor vehicle departure times and ensure each vehicle leaves at exact appointed time with complete trip documentation
- Support maintenance of 24/7 transport helpdesk by logging calls, assisting with queries, and documenting urgent requests efficiently
- Track trip progress in real-time and report any incidents,
speeding cases, delays, or exceptions immediately to Transport Helpdesk
- Communicate with drivers and transport team over radio and other channels as needed for coordination
- Keep accurate log books upon arrival at client site and maintain digital records, excluding any excess mileage
- Collaborate closely with JLL teammates, transport team, vendor supervisors, security, and facility management to ensure safe operations
- Ensure compliance with all transport processes, employee data protection, and safety protocols at all locations
- Maintain significant transport-related contact lists and keep vendor supervisor information current
- Assign unique reference numbers to transport requests and prepare work orders for each service requirement
- Monitor completion of work orders and track fulfillment against service level agreements
- Assist in scheduling and monitoring of routine and ad hoc
📌 Transport Executive (Mumbai)
🏢 JLL
📍 Mumbai