We are looking for a confident and customer-focused CRM Executive to handle customer enquiries and convert leads into bookings.

Key Responsibilities
- Handle enquiries from calls, WhatsApp and digital platforms.
- Call and follow up with customers regarding property enquiries.
- Understand customer requirements and recommend suitable EWA properties.
- Explain property details, pricing and availability clearly.
- Follow up regularly and convert enquiries into bookings.
- Update enquiry and booking status in the CRM/tracker.
- Coordinate with internal teams for availability and guest requirements.

Requirements
- Good spoken English is mandatory.
- Comfortable handling regular customer calls – this is primarily a voice-based role.
- Kannada and Hindi communication preferred.
- Positive customer service, follow-up and sales skills.
- Basic MS Word and Excel knowledge.
- Freshers with strong communication skills may apply.

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Service Executive (Mangalore)
🏢 EWA Properties
📍 Mangalore