Key Responsibilities:
- Customer Service:
- Greet and assist patients or customers with their pharmaceutical needs.
- Provide information on over-the-counter medications, treatments, and health-related inquiries.
- Medication Preparation:
- Assist in the preparation and dispensing of medications, under the supervision of a licensed pharmacist.
- Label medications and ensure accurate dosing instructions.
- Prepare medication trays for patients in hospitals or clinics.
- Inventory Management:
- Stock and organize medications and pharmaceutical supplies.
- Monitor and track inventory levels to ensure medications and supplies are adequately stocked.
- Assist with ordering medications and supplies when needed.
- Record Keeping:
- Maintain accurate patient records, including prescription details, medication history, and dosage instructions.
- Input and update prescription data into pharmacy software systems.
- Prescription Management:
- Verify patient prescriptions for accuracy and completeness.
- Assist pharmacists in processing insurance claims and billing.
- Compliance and Safety:
- Follow regulatory guidelines and safety protocols when handling medications and patient information.
- Ensure controlled substances are securely stored and documented according to legal requirements.
- Administrative Tasks:
- Answer phone calls, schedule appointments, and handle inquiries.
- Process payments and manage customer transactions.
- Communication:
- Collaborate with pharmacists, healthcare providers, and other team members to ensure proper care and medication management for patients.
- Relay any concerns or discrepancies to the pharmacist.
Skills and Qualifications:
- Education: A diploma pharmacy or equivalent or bachelor in paramedical sceince . Some employers may require additional certification or training in pharmacy assistance.
- Knowledge: Familiarity with pharmaceutical terms, medications, and the pharmacy's software systems.
- Attention to Detail: Ensuring accuracy when