Company Description
Hotel Mantra Palace is a hospitality company located near Shani Mandir Industrial Estate in Rourkela, Odisha, India. The hotel serves a diverse range of guests, including business travelers and tourists, offering comfortable accommodations and essential services. Situated in an industrial hub, the property benefits from steady demand and a dynamic local economy. Team members at Hotel Mantra Palace work in a close-knit workplace with opportunities to contribute directly to guest satisfaction and operational improvement.

Role Description
The General Manager role at Hotel Mantra Palace is a full-time, on-site position based in Rourkela. The General Manager oversees day-to-day hotel operations, including front office, housekeeping, food and beverage, and maintenance, ensuring smooth functioning and high-quality service. This role is responsible for managing staff schedules, leading and developing team members, and maintaining standards of cleanliness, safety, and guest satisfaction. The General Manager monitors financial performance, manages budgets, controls costs,



and supports revenue growth through effective pricing and local marketing initiatives. Additional responsibilities include handling guest feedback and escalations, ensuring regulatory compliance, coordinating with vendors and local authorities, and implementing operational improvements.

Qualifications
- Demonstrated leadership and team management skills, with the ability to motivate, train, and develop staff.
- Strong operations management capabilities, including experience overseeing front office, housekeeping, and food and beverage functions.
- Solid financial acumen, with experience in budgeting, cost control, and basic hotel revenue management.
- Excellent communication and interpersonal skills for interacting with guests, team members, and external partners.
- Problem-solving and decision-making skills, with a focus on guest satisfaction and operational efficiency.
- Knowledge of

📌 General Manager (Rourkela)
🏢 Hotel Mantra Palace
📍 Rourkela