The Operations Manager will support senior leadership in ensuring smooth execution of operational activities. The role involves coordinating operations, supporting academic R&D; initiatives, monitoring performance metrics, and driving process improvements to support organizational growth and quality delivery. The role requires robust finance and accounting knowledge to effectively support finance-focused academic programs and related operational decisions.
Key Responsibilities:
- Operations Support
- Support senior management in day-to-day operational planning and execution.
- Monitor operational KPIs and prepare regular performance reports for leadership review.
- Coordinate with sales, marketing, and placement teams to ensure operational alignment.
- Identify operational gaps and recommend process improvements for efficiency and scalability.
- R&D; and Academic Development
- Assist in academic R&D; initiatives related to skilling, finance, accounting, taxation, auditing, and compliance domains.
- Support curriculum upgrades by incorporating regulatory changes,
industry practices, and emerging tools.
- Coordinate pilot programs, feedback collection, and documentation for new course offerings.
- Support integration of technology and AI tools in operations and training delivery.
- Finance-related Responsibilities
- Support budgeting and cost monitoring for academic and operational activities.
- Analyze center-level operational costs, faculty costs, and program-wise profitability.
- Work with finance and accounts teams to ensure accurate tracking of revenues, expenses, and margins for programs.
- Provide data-driven inputs for pricing, program structuring, and resource allocation decisions.
- Process & Quality Management
- Develop and implement SOPs for operations and academic delivery.
- Ensure compliance with internal quality standards and academic benchmarks.
- Conduct periodic operational and academic reviews across centers.
- Support continuous improv