Role: Telecaller
Department: Sales / Business Development Location: Sewri, Mumbai
Experience: 0–2 years
We are looking for a confident and well-spoken Telecaller to connect with potential clients, introduce our company’s services, and schedule meetings for the sales/business development team.
Key Responsibilities:
- Call prospective clients from the provided database.
- Briefly introduce the company, services, and business offerings.
- Understand the client’s basic requirements and interest level.
- Fix meetings or appointments with interested clients.
- Coordinate with the sales/business development team for meeting schedules.
- Maintain daily call records, follow-ups, and meeting status.
- Send basic follow-up messages or emails, if required.
- Build a positive first impression of the company through qualified communication.
- Requirements:
- Good communication skills in English and Hindi.
- Confident speaking ability over calls.
- Basic knowledge of sales calling and client coordination.
- Ability to handle follow-ups professionally.
- Basic computer knowledge and ability to maintain data.
- Target-oriented and disciplined approach.
- Preferred Skills:
- Prior telecalling or client coordination experience.
- Experience in B2B calling will be an added advantage.
- Ability to convince clients and secure appointments.
Objective of the Role:
To generate client interest and schedule quality meetings for the sales team, helping convert prospects into business opportunities.