Role & responsibilities

Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process.

SME role, candidate should have team leading experience.
• Excellent understanding or an SME of KYC/AML/CDD experience is mandatory

• Flexible to work in night Shifts
• Excellent Oral & Communication skills in English, Robust understanding of KYC/AML concepts/process.
• Maintain the necessary SLAs and report out to the team manager on a regular basis
• Anticipates problems and recognizes when to deviate from standard practices

• Seeking assistance or to resolve complex issues with the help of process knowledge

• Adhere to project requirements and department objectives
• To follow technical protocols and general procedures guided by department objectives
• Effectively communicate to coordinate job specific information and to collaborate with team members.
• Participating in the training programs based on business needs
• Attending team meetings or customer calls (if required).
• To perform Quality Audits based on process requirements, Should be able to lead a team as a process SME and lead.

📌 Transaction Monitoring Analyst (Noida)
🏢 NTT DATA
📍 Noida