JOB DESCRIPTION-OPTOMETRIST

Title Optometrist/Sr. Optometrist

Reporting to – Store Manager

Skip Level – Areas Operations Manager

About Lenskart

With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include

prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers.

About the Role

The role of an Optometrist at Lenskart is different from competing brands and is not limited to only eye check-ups but also

includes sales as a critical deliverable. He/she plays a key role in delivering technical expertise through eye-checks,

dispensing, and diagnosis as well as selling products, executing stocktakes and SOPs to deliver an exceptional customer

experience.

Responsibilities

Area

Activities expected to be performed by a Lenskart Optometrist

Customer focus:

Driving Net

Promoter Score

Greeting and welcoming all walk-in customers and guiding them toward the clinic to promote the

free eye check-up

Being involved in stocktakes, maintaining sales floor standards,



and other day-to-day tasks to

deliver the best shopping experience to the customers

Understanding the POS system to ensure that the transactions are processed effectively

Being dedicated to customer satisfaction and resolving any concerns that the customer has

Eye check-up &

dispensing

Following the 12-step Optometry process at Lenskart, during the eye check-up

Sharing the prescription clearly and educating the customer about single vision and progressive

lens while recommending the appropriate lens and/or frames

Performing a quality check of the lenses fitted before handing over the product to the customer

Product

recommendation

Presenting the customer with an optimal selection of products based on customer preferences

Understanding the unstated needs of the customer, asking relevant questions, and picking the

right time to pitch the recommended solutions

Achieving sales

Vs. Plan

📌 Optometrist - South (Bengaluru)
🏢 Lenskart
📍 Bengaluru