We’re looking for an Associate Director – Operations who can own day-to-day execution, bring operational discipline, and scale Interview Node’s programs, teams, and systems without things breaking.

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Shift:
Overlap with US Time Zone (flexible, but availability required)

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Location:
Remote / Work from Home

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Role Type:
Full-time

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Responsibilities:
- Own and run end-to-end operations across cohorts, instructors, sales ops, learner experience, and internal tools.
- Build and refine scalable processes for enrollment, onboarding, class delivery, and post-program outcomes.
- Act as the execution bridge between founders, sales, instructors, and support teams.
- Track key operational metrics (enrollments, drop-offs, completion rates, NPS, revenue leakage).
- Identify bottlenecks, fix broken workflows, and proactively prevent fires (not just fight them).
- Hire, manage, and develop operations, support, and program management teams.
- Drive automation and tooling across CRM, LMS, payments, and communication workflows.




- Ensure consistent learner experience across all Interview Node programs.

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Requirements:
- 8+ years of experience in operations, program management, or business operations (EdTech, SaaS, or services preferred).
- Proven experience scaling processes in a fast-moving, founder-led environment.
- Robust execution mindset with the ability to go from strategy → systems → daily ops.
- Excellent written and spoken English with strong stakeholder communication skills.
- High ownership mentality, you treat the business like it’s yours.
- Comfortable working with cross-time-zone teams (including US overlap).
- Experience with tools like CRMs, LMS platforms, automation tools, and analytics dashboards is a strong plus.

? Who Should
NOT
Apply:
- If you’re looking for a role with clear instructions, step-by-step SOPs, and someone else making decisions, this is not it.
- If you prefer managing meetings over fixing real operational problems, please skip this.
- If you w

📌 Associate Director of Operations (India)
🏢 Interview Node
📍 India