Job Summary

We are looking for a responsible and organized Assistant Operations Manager to support the Operations Manager in overseeing daily business operations. The role involves coordinating staff, monitoring operational performance, maintaining quality standards, solving day-to-day issues, and ensuring smooth and effective operations.

Key Responsibilities
- Assist the Operations Manager in managing daily operations and workflow.
- Supervise, guide, and coordinate staff to ensure effective performance.
- Monitor staff attendance, productivity, and work schedules.
- Ensure company policies, procedures, and operational standards are followed.
- Coordinate with different departments to maintain smooth business operations.
- Handle customer concerns and resolve operational issues promptly.
- Monitor inventory, supplies, equipment, and other operational requirements.
- Prepare daily, weekly, and monthly operational reports.
- Track key performance indicators (KPIs) and identify areas for improvement.




- Assist with staff training, onboarding, and performance evaluation.
- Maintain health, safety, cleanliness, and quality standards.
- Support the Operations Manager in implementing process improvements and cost-control measures.
- Step in to manage operations in the absence of the Operations Manager.
- Perform other operational duties as assigned.

Requirements
- Bachelor’s degree or diploma in Business Administration, Operations Management, or a related field.
- Previous experience in operations, administration, supervision, or a similar role.
- Strong leadership and team-management skills.
- Good communication and problem-solving abilities.
- Ability to organize multiple tasks and work under pressure.
- Good knowledge of MS Office and basic reporting tools.
- Strong attention to detail and a results-oriented approach.

Work Location: In person

📌 Assistant Operations Manager (Kochi)
🏢 Clado Solutions
📍 Kochi