We are looking for a Customer Support Associate with excellent English communication skills to join our team. The ideal candidate should be customer-focused, proactive, and capable of handling queries efficiently while maintaining a positive attitude.
Key Responsibilities:
- Handle inbound and outbound customer queries via calls, emails, and chats.
- Provide accurate information and resolve customer concerns professionally.
- Maintain customer satisfaction by ensuring prompt and effective resolution of issues.
- Keep records of customer interactions and update databases accordingly.
- Collaborate with internal teams to ensure smooth customer experiences.
- Follow company guidelines and maintain quality standards in communication.
Requirements:
- Excellent English communication skills (both verbal and written).
- Minimum 6 months to 1 year of experience in customer support (preferred).
- Strong problem-solving skills and the ability to handle pressure.
- Basic computer knowledge and familiarity with CRM software is a plus.
- Ability to work in shifts, if required.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
📌 Customer Support Associate (Gurugram)
🏢 Artarium
📍 Gurugram
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