Front Desk & Sales Executive – Birla Healthcare Ayurveda

The role should combine
patient reception, appointment coordination, customer relationship management, and conversion of enquiries into Ayurveda consultations, therapies, packages, and related services
. This fits the type of services Birla Ayurveda offers, including consultations, therapies, medicines, and wellness options.

Key responsibilities:
- Greet and attend to patients/clients professionally.
- Handle walk-ins, phone calls, WhatsApp and online enquiries.
- Schedule doctor consultations and therapy appointments.
- Explain Ayurveda treatments, therapies, packages and services to customers.
- Generate leads and follow up with prospective patients.
- Convert enquiries into consultations and therapy bookings.
- Achieve monthly sales/revenue targets.
- Upsell suitable therapy packages and wellness services without making medical claims.
- Maintain daily enquiry, follow-up and conversion records.




- Coordinate with doctors, therapists and centre staff for smooth patient flow.
- Handle billing, payments and basic front-desk documentation.
- Follow up with existing patients for repeat visits and package renewals.
- Maintain excellent customer experience and patient relationships.
- Prepare daily/weekly sales and front-office reports.

Ideal candidate:
- Graduate in any discipline.
- 1–3 years' experience in
front office, sales, hospitality, healthcare, wellness, Ayurveda or spa
preferred.
- Excellent communication and convincing skills.
- Presentable, polite and customer-focused.
- Positive knowledge of MS Excel and basic computer applications.
- Fluency in
English, Hindi and Marathi
preferred.
- Comfortable working with sales targets and follow-ups.

📌 Front Desk+Sales (Nashik)
🏢 YASH BIRLA GROUP
📍 Nashik