Role Purpose:
To manage overall salon operations, drive business performance, ensure excellent customer service, and lead the team to achieve sales and service targets.

Key Responsibilities:
- Achieve monthly sales, service, and retail targets.
- Manage daily salon operations and ensure smooth functioning.
- Lead, motivate, and monitor the performance of beauty therapists, stylists, and front office staff.
- Ensure excellent customer experience and resolve customer complaints effectively.
- Monitor appointment scheduling, walk-ins, and customer retention activities.
- Drive membership, package, and retail product sales.
- Ensure adherence to company SOPs, hygiene, grooming, and safety standards.
- Control expenses, inventory, and stock levels.
- Conduct staff training and performance reviews.
- Prepare and submit daily, weekly, and monthly business reports.

Key Skills:
- Leadership and team management.
- Sales and target achievement.
- Customer relationship management.
- Communication and problem-solving skills.
- Basic computer and reporting knowledge.

Qualification:




- Graduate or Diploma holder.
- 3–5 years of experience in salon, retail, or service industry management.

Green Trends Salon – Assistant Store Manager Job Description

Position: Assistant Store Manager

Role Purpose:
To support the Salon Manager in daily operations, sales achievement, team supervision, and customer service excellence.

Key Responsibilities:
- Assist in achieving salon sales and service targets.
- Support daily salon operations and staff scheduling.
- Monitor customer appointments and service delivery.
- Promote memberships, packages, and retail product sales.
- Handle customer queries and ensure customer satisfaction.
- Maintain salon hygiene, grooming, and operational standards.
- Assist in inventory management and stock audits.
- Support staff training and performance monitoring.
- Prepare daily operational reports and sales updates.
- Act as Salon Manager during their absence.

📌 Store Manager/Assistant Manager (Tirunelveli)
🏢 GREEN TRENDS HAIR AND BEAUTY SALON
📍 Tirunelveli