Roles and Responsibilities
- Provide exceptional customer service through chat support, ensuring timely resolution of customer queries and concerns.
- Handle international chats with fluency in English language, demonstrating cultural sensitivity and adaptability.
- Utilize robust communication skills to effectively address complex issues and escalate when necessary.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with team members to achieve process goals and improve overall performance.
📌 Walk-in || Customer Service Associate (Pune)
🏢 Tech Mahindra
📍 Pune
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