Job Description – Assistant ManagerSweets Shops & Restaurant Industry

Position: Assistant Manager
Department: Operations
Industry: Sweets, Savouries & Restaurant
Location: Chennai
Reporting To: Outlet Manager / Operations Manager

Note : Interested candidates shall apply via whatsapp or email 63-84-00-93-50 ; hrcareer at sgbpl dot in ; candidate must be have experience in sweets/savouries manufacturing or Retail shop experience & product knowledge.

Job Summary

We are looking for a customer-focused and result-oriented Assistant Manager to support the day-to-day operations of our sweets, savouries and restaurant outlets. The candidate will be responsible for outlet operations, customer service, staff supervision, sales performance, inventory control and maintaining company standards.

Key Responsibilities
- Assist the Outlet Manager in managing the daily operations of the sweets shop and restaurant.
- Supervise and coordinate the activities of sales, service, billing and support staff.
- Ensure excellent customer service and guest satisfaction at all times.




- Handle customer queries, complaints and service issues professionally.
- Monitor daily sales, cash collection, billing and operational activities.
- Ensure proper display, presentation and availability of sweets, savouries, bakery and food products.
- Monitor product quality, freshness, hygiene and expiry dates.
- Ensure proper stock handling and coordinate with the kitchen/production team for replenishment.
- Maintain appropriate inventory levels and minimize wastage, pilferage and product damage.
- Monitor staff attendance, grooming, discipline and performance.
- Prepare staff duty rosters and allocate responsibilities as required.
- Ensure compliance with food safety, hygiene and company SOPs.
- Conduct regular outlet inspections and ensure cleanliness of the sales area, dining area, kitchen and storage areas.
- Coordinate with the accounts team for daily cash closing and reconciliation.
- Support promotion

📌 Assistant Manager (Chennai)
🏢 Eagle Group of Companies.
📍 Chennai