What You’ll Do:
- Lead all training programs for professionals offering home cleaning services in allotted city.
- Develop and refine training content, ensuring it aligns with industry standards and best practices.
- Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services.
- Implement strategies to improve service quality through training interventions.
- Lead a team of professionals, providing guidance and support to ensure consistent training delivery across all locations.
- Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs.
- Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps.
- Stay updated on industry trends and best practices in training and development for blue-collar
- workers.
What We Need:
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- 5+ years of experience in top-tier Hotels, Facility Management, or Startups, with a focus on training and development.
- Strong leadership and communication skills, with the ability to inspire and motivate teams.
- Proven experience in managing teams of professionals, preferably in hotels or facilities management.
- Demonstrated expertise in developing and delivering training content for blue-collar workers.
- Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
- Ability to thrive in a rapid-paced, dynamic environment and adapt to changing priorities.
- Passion for delivering exceptional customer experiences and driving continuous improvement.