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Hiring Alert | Product Support – Hyderabad
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We are hiring
Technical Support Advocates
for a customer-facing
Product Support
role supporting Microsoft consumer products.

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Location:
Hyderabad

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CTC:
Up to ₹ 5 LPA

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Notice Period:
Immediate Joiners – Max 15 Days

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Education:
Bachelor’s Degree / Equivalent Experience

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Mandatory Skills:

• Strong verbal & written communication

• Customer Service & Technical Troubleshooting

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Windows & Microsoft 365 / Office

• Software Installation, Activation, Updates & Upgrades

• Basic
Internet, Networking & Connectivity Troubleshooting

• Account, Sign-in, Subscription & Billing Support

• Ability to handle customers via
Calls / Chat / Email

• Solid problem-solving, patience & empathy

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Key Responsibilities:

• Troubleshoot Windows, Microsoft 365 and software-related issues

• Assist with installation, activation, updates and product-related queries

• Resolve internet, browsing, device & connectivity issues





• Support account, subscription, billing, purchase & refund queries

• Provide clear
how-to guidance
and remote troubleshooting

• Document cases and escalate complex issues when required

• Focus on
first-contact resolution & customer satisfaction

⚠️
Important Requirements:

•
Only Immediate Joiners to 15 Days Notice Period
can apply

• Candidates must have
scanned copies of all educational & employment documents
readily available for verification and onboarding

• Final salary will be decided by HR after profile screening based on
last drawn CTC, total experience & current location

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Interested candidates can share their CV:

[email protected]

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Subject Line:
Product Support-Hyderabad
Hiring #ProductSupport #TechnicalSupport #Microsoft #Microsoft365 #Windows #CustomerSupport #HyderabadJobs #ITJobs #ImmediateJoiners

📌 Technical Support Advocate (Hyderabad)
🏢 Live Connections
📍 Hyderabad