Interested candidates kindly help with below details and share their updated CV to
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Total Experience:
Relevant experience in Devops support:
Current Company:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Offer in Hand (CTC- If any):
Fine to work in 24/7 shift (Y/N):
Reason of Change:
Experience required : 3-8 yrs
Skills required : Azure Devops support engineer , Linux, Kafka, Confluent , Messaging system, shell scripting/Bash; Postgtress
Work mode : In office (24/7 rotational shift)
Location : Hyderabad & Bangalore
Notice period : only immediate to 30 days joiners
JD Overview
1) Messaging system. Kafka/confluent
2) Azure kubernetes services
3) Azure
Job Title
Tier 1 & 2 Application Production Support Specialist
Job Summary
We are seeking a technically robust and self-sufficient Tier 1 & 2 Application Production Support Specialist to provide 24x7 support for critical enterprise integration, messaging, and event-driven applications. This is not a pure monitoring or escalation role.
The ideal candidate is expected to independently identify root causes, apply fixes, and resolve the majority of incidents without Tier 2 involvement. Tier 2 is engaged only for complex or architectural issues that go beyond Tier 1 resolution scope. The candidate must have solid working knowledge of the full technology stack and the ability to triage, diagnose, and remediate issues end-to-end.
Key Responsibilities
- Provide 24x7 support for incidents, alerts, and operational issues with a strong bias towards independent identification and resolution.
- Triage and diagnose incidents using logs, monitoring dashboards, and platform knowledge; resolve issues directly without defaulting to escalation.
- Engage Tier 2 only when incidents involve architectural complexity, infrastructure-level failures, or changes beyond Tier 1 resolution authority.
- Support client-submitted iTrack incident tickets and maintain end-to-end ticket ownership inc
📌 Devops Support Engineer (Bengaluru)
🏢 Prodapt Solutions
📍 Bengaluru