Role & responsibilities

A 24x7 shift based schedule to continuously monitors the alert queue
- Triage security and device alerts
- Receives phone calls from clients and create necessary ticket for the incident or request and

channel it to the required team for action
- Collects data and context necessary to initiate investigation over to level 2 security analysts
- Follows alerts and incidents playbooks/runbooks
- Responsible for maintaining access to all security tools required for security investigation
- Primarily responsible for security monitoring, detection, response and client care
- Ensure incident identification, assessment, reporting, communication, mitigation and

monitoring
- Ensure compliance to SLA, process adherence and process improvements to achieve operational

objectives
- Revise and develop processes to strengthen the current Security Operations Framework, review

policies and highlight the challenges in managing SLAs
- Coordination with stakeholders,



build and maintain positive working relationships with them

Preferred candidate profile

Proficient in Incident Management and Response
- Experience in security device management and multiple SIEM platforms
- In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors,

risk management, incident management, etc.
- Experience in MSSP workplace
- Knowledge of various operating system flavors including but not limited to Windows, Linux,

Unix
- Knowledge of applications, databases, middleware to address security threats
- Proficient in preparation of reports, dashboards and documentation
- Excellent communication and leadership skills
- Experience in performing vendor management
- Ability to handle high pressure situations with key stakeholders
- Good Analytical skills, Problem solving and Interpersonal skills
- CISSP and GIAC certifications preferred

📌 Soc Analyst 1 (Bengaluru)
🏢 PwC
📍 Bengaluru