Company Description

Pilates for Wellbeing (PFW) is India’s first Classical Pilates studio, founded by Kavita Prakash, a third-generation Classical Pilates instructor. Affiliated with The Pilates Center in Boulder, Colorado, USA, PFW operates two fully equipped, state-of-the-art studios in Indira Nagar and Lavelle Road, Bengaluru. The organization is dedicated to preserving and teaching the original methods of Joseph Pilates, tailored to meet individual needs and abilities. PFW offers a scientifically personalized approach to this holistic and low-intensity fitness regime.

Role Description

We’re looking for a
skilled, organized, and client-focused Front Office Manager
to join our team at our Lavelle Road studio in Bangalore.

This is a key front-facing role responsible for creating an exceptional client experience while managing
front office operations, enquiries, sales follow-ups, scheduling, CRM records, and day-to-day studio coordination
.

The ideal candidate should be comfortable interacting with clients, handling multiple responsibilities, following up proactively,



and taking ownership of ensuring the studio runs smoothly.

Start Date: Immediate

Key ResponsibilitiesClient Experience & Front Office

• Welcome every client and visitor warmly and professionally, creating a positive first impression of the studio

• Handle incoming calls and client enquiries through phone, email, WhatsApp and other communication channels

• Provide accurate information on programmes, pricing, schedules and studio policies

• Address routine client concerns professionally and escalate matters requiring management decisions

• Build strong and lasting client relationships through proactive communication and excellent service

Enquiries & Sales

• Record and manage all enquiries in the CRM accurately and on time

• Follow up consistently with enquiries, trials, lapsed clients and unconverted leads

• Make outbound sales calls and actively present the studio and its programmes

📌 Front Office Manager (Bengaluru)
🏢 Pilates For Wellbeing
📍 Bengaluru