Department: Packers & Movers
Role: Field Relationship Manager (FRM)
Experience: 03 months to 03+ Years
Age: Up to 35 years
Employment Type: Full time
Job Type: Field Sales / Relationship Management
About the Role
We are looking for a dynamic and customer-focused Field Relationship Manager (FRM) to manage customer interactions, service partners, and business growth for our Packers & Movers services.
The company will provide leads. The candidate will be responsible for meeting customers, understanding their requirements, explaining Packers & Movers services, and converting leads by selling suitable subscription plans.
Key Responsibilities
- Meet customers at their location to understand their Packers & Movers requirements.
- Conduct physical inspections at client residences whenever required.
- Explain Packers & Movers services and subscription plans and convince customers to purchase the service.
- Convert company-provided leads into successful sales.
- Manage and maintain relationships with assigned service partners.
- Handle service-partner queries, operational issues, and payment-related concerns.
- Manage the complete account of assigned service partners, including performance reviews and issue resolution.
- Monitor partner performance, service quality, customer feedback, and adherence to company standards.
- Hunt and identify new service partners within the assigned city.
- Onboard new partners as per company protocols.
- Train newly onboarded partners on company processes, service standards, and guidelines.
- Coordinate with internal teams and service partners to ensure smooth service delivery.
- Achieve assigned sales and partner-management targets.
Requirements
- Minimum 3 months of field sales experience preferred.
- Freshers can also apply if they have strong communication, convincing, and interpersonal skills.
- Age: Up to 35 years.
- Male candidates preferred due to the field-intensive nature of the
📌 Field Sales Executive by Amisha Gupta (Bengaluru)
🏢 NoBroker
📍 Bengaluru
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