We are looking for a highly skilled and experienced Customer Relationship Executive to join our team at Marut Air, an industry leader in Industrial Equipment / Machinery - Machine Tools. The ideal candidate will have 4-5 years of experience in customer relationship management.
Roles and Responsibility
- Develop and implement effective customer relationship strategies to enhance satisfaction and loyalty.
- Build and maintain robust relationships with existing customers through regular communication and support.
- Identify new business opportunities and expand the customer base through proactive sales efforts.
- Collaborate with cross-functional teams to resolve customer complaints and issues promptly.
- Analyze customer feedback and market trends to improve products and services.
- Provide exceptional customer service by responding to inquiries and resolving issues professionally.
Job Requirements
- Proven experience in customer relationship management with a focus on industrial equipment or machinery.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills with attention to detail.
- Experience with CRM software and Microsoft Office applications.
- Ability to build rapport with customers at all levels.
📌 Customer Relationship Executive (Ahmedabad)
🏢 Marut Air Systems
📍 Ahmedabad
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