Job Description: Retail Sales Officer
Job DescriptionUnique Job RoleRetail Sales OfficerFunctionSalesReporting toStore Manager BusinessAll BusinessGrade Date---Job DetailsTo achieve the sales targets by engaging with the customers, explaining the offerings from the brand, assisting them in choosing the desired product and completing the sales transactionExternal InterfacesInternal Interfaces Customers Regional teams
¢ VM team
¢ Merchandising team
¢ Support teamsJob RequirementsEducationGraduate Relevant Experience6- 12 years Behavioural Skills¢ Customer Centricity
¢ Delivers Results
¢ Nurtures Relationships
¢ Passionate about our Categories & ProductsKnowledge¢ Sales/ retail experience
Process ContributionsProcess ContributionProcess OutcomePerformance MeasureSales: Product Sales

1. Receive and engage with the customer to understand the customers requirement
2. Introduce the various product offering to the customers and facilitate customer buying decision
3. Prepare the estimate of the products selected and completing the sales transaction
4.



Achieve category wise sales target for the allocated section
5. Assist the customer in a sales return or repair work
- Store operating policy
- Increase in customer satisfaction score
- Increase in revenue

Sales: Retail Operations: Store Management

1. Adhere to the standard operating procedures in the store
2. Adhere to cost savings practices undertaken in the store
3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
4. Ensure proper and attractive display of the products at the appropriate counter
5. Transfer the stock to the locker at the close of the day
6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
7. Monitor the dead stock and liaison with the store manager to minimise the same
8. Provide support to the mark

📌 Retail Sales Officer (Mumbai)
🏢 Sami Traders (franchisee of Mia by Tanishq)
📍 Mumbai