Location: The Thar Dry Port – ICD Jaipur (Hirnoda), Rajasthan
Job Purpose
To develop, strengthen, and manage strategic relationships with shipping lines, NVOCCs, port terminals, and other logistics stakeholders to maximize EXIM container volumes through ICD Jaipur (Hirnoda). The incumbent shall drive commercial growth by securing new shipping line partnerships, increasing import/export business, optimizing rail connectivity with gateway ports, and ensuring world-class customer service through seamless coordination between commercial and operations functions.
Key Responsibilities
1. Shipping Line Business Development
- Develop strategic business relationships with major shipping lines, NVOCCs, port operators, freight forwarders, and MLOs.
- Increase container throughput (import, export, and empty) through ICD Jaipur.
- Identify and onboard recent shipping line principals for regular ICD services.
- Promote ICD Jaipur as the preferred inland logistics hub for North India.
- Prepare annual shipping line business plans and growth strategies.
- Conduct regular customer visits and commercial presentations.
2. Commercial & Revenue Growth
- Negotiate commercial agreements, handling tariffs and long-term business contracts.
- Drive sustainable revenue growth while maintaining profitability.
- Develop customized commercial packages for strategic customers.
- Monitor business contribution from each shipping line and recommend growth initiatives.
- Prepare annual revenue budgets and achieve business targets.
3. Shipping Line Relationship Management
- Serve as the Key Account Manager for all assigned Shipping Lines.
- Conduct monthly and quarterly business review meetings.
- Ensure prompt resolution of operational and commercial issues.
- Maintain high customer satisfaction and long-term partnerships.
- Handle escalation management for critical customer issues.
4. Port & Rail Coordination
- Coordinate with gateway ports, including: