Country/Region: IN

Requisition ID: 38234

Work Model:

Position Type:

Salary Range:

Location: INDIA - HYDERABAD - BIRLASOFT OFFICE
Title: Project Lead-Cloud & Infra Engg

Description:
Area(s) of responsibility

Job Profile: Application Runbook Administrator (Cutover SaaS)

Key Responsibilities

The Application Runbook Administrator owns day-to-day Cutover administration and enables delivery teams to produce high-quality runbooks that are ready for controlled execution.
- Administer Cutover workspaces, runbook templates, user access/roles, and configuration in alignment with Synchrony policies.
- Build and maintain standardized runbook templates (e.g., DR test, migration events) including phase structure, task types, and required metadata.
- Partner with application and platform teams to capture end-to-end cutover steps, dependencies, owners, prerequisites, validation checks, and rollback procedures.
- Ensure runbooks meet governance standards: completeness, naming conventions, task clarity, time estimates, sequencing, and required approvals.




- Coordinate cutover readiness reviews and dry runs; confirm execution owners, communications plan, and validation criteria are in place.
- Lead or facilitate runbook execution in Cutover: launch events, manage task progression, monitor blockers, maintain real-time status, and ensure timely escalations.
- Integrate Cutover usage with broader release/change processes (e.g., change records, release calendars, maintenance windows) and maintain traceability for audits.
- Manage Cutover reporting and dashboards: runbook status, completion metrics, cycle time, missed steps, and post-event outcomes.
- Maintain runbook documentation and knowledge articles; provide training and coaching for current teams adopting Cutover.
- Drive continuous improvement via post-implementation reviews (PIRs), lessons learned, and template/process enhancements.

1) Intake: Receive request for a new/updated runbook and confirm scope, timeline, and stakeholde

📌 Project Lead-Cloud (Hyderabad)
🏢 Birlasoft
📍 Hyderabad