Roles and Responsibility
- Manage front office staff and ensure high levels of customer service.
- Coordinate with other departments for seamless operations and efficient workflow.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Maintain accurate records and reports, including guest feedback and complaints.
- Ensure compliance with company policies and procedures.
- Analyze sales data and market trends to identify opportunities for growth.
Job Requirements
- Proven experience in front office management or a related field.
- Strong knowledge of front office operations, including reception, concierge, and bell captain duties.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Solid analytical and decision-making skills.
- Familiarity with hotel management systems and software.
📌 Front Office Manager (Lonavla)
🏢 Naukri Hospitality Jobs
📍 Lonavla
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