- Develops and maintains win-win relationships and partnerships by being reliable and dependable.
- Communicates effectively between Indegene & client; participates in all calls and facilitates meetings with status updates and direction.
- Manages client expectations; anticipates client-side bottlenecks and proposes proactive solutions.
- Builds a strong network at the client location and promotes brand Indegene for cross-selling and upselling opportunities.
- Leads weekly review meetings with clients and manages top line through presales in collaboration with the sales team.
- Develops relationships with key stakeholders in client organizations to build Indegene's mindshare.
- Demonstrates ability to manage expectations with internal and external stakeholders for high client satisfaction.
- Assesses stakeholder reactions and adapts presentations accordingly.
- Effectively manages conflicts with stakeholders, creating win-win outcomes to maintain project focus.
monitors, and reviews projects to closure as per client expectations.
- Understands financial and accounting principles and practices that affect operations.
- Follows financial procedures such as authority levels, approval processes, budgeting, monitoring, and reporting.
- Understands client requirements, communicates effort estimates effectively, and contributes to solution development and strategy formulation.
People Management & Team Development:
- Encourages employee growth through a supportive learning and development workplace.
- Demonstrates experience in managing large teams.
- Shares experiences to help team members address aspirations, goals, and shortcomings.
- Provides honest, timely, and constructive feedback to drive individual development.
Problem Solving and Business Acumen:
- Understands problems from multiple dimensions and solves them in a timely manner with thorough i