Req ID 349224 NTT DATA strives to hire exceptional creative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Coimbatore Tamil N du IN-TN India IN Provides L1 technical guidance in activities associated with the identification prioritization and resolution of reported problems by telephone and email Activities include recognition research isolation resolution and follow-up steps 2 Typically the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization to ensure that all on-line system problems are resolved in an accurate and timely manner 3 Shift Rotational shift Qualification Graduate with minimum 6 months experience in a technical support role - Knowledge of troubleshooting Windows 10 Win 8 Operating system PC Hardware Basic Knowledge of Internet Explorer Networking Messaging and MS Office COTS applications etc 2 Must be able to speak fluent English possess excellent writing and comprehension skills with excellent customer handling skill About NTT DATA NTT DATA is a 30 billion business and technology services leader serving 75 of the Fortune Global 100 We are committed to accelerating client success and positively impacting society through responsible innovation We are one of the world s leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future As a Global Top Employer we have experts in more than 50 countries We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners NTT DATA is a part of NTT Group which invests over 3 billion each ye

📌 Helpdesk Senior Associate (Coimbatore)
🏢 NTT Data
📍 Coimbatore