Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven setting love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Vice President Head of Agentic Customer Experiences ACE - Agentic AI Role Summary As Genpact transforms from a process-centric BPO into a digital-first technology-led enterprise the Head of Agentic Customer Experiences ACE plays a mission-critical role in shaping how clients experience that shift This role leads the design and orchestration of immersive high-impact experiences that bring Agentic AI to life translating complex business challenges into innovation opportunities The focus is on designing industry-specific journeys using Genpact s platforms products and services in collaboration with cross-functional teams and ecosystem partners to drive measurable business outcomes Key Responsibilities Design Client-Centric Experiences Architect differentiated industry-tailored experience journeys that demonstrate tangible value through Agentic AI Align storytelling to client personas pai

📌 Vice President, Head Of Agentic Customer Experiences (Bengaluru)
🏢 Genpact
📍 Bengaluru