Job Description

Step into the role of Payment Research Operations Analyst at Barclays, where you will be responsible for daily operations and supporting business areas with day-to-day processing, reviews, reporting, trading activities, and issue resolution.

To be successful in this role, you should have the following skills:
- Ability to work in a permanent night shift and from the office 5 days a week during training and until full production (approximately 4–6 months).
- USCB Bank Operations function between 4:00 PM IST and 5:00 AM IST (next day), across all 7 days of the week.
- Strong understanding of US Payment Regulations, credit card lifecycle, payment issue handling, and US Consumer Banking credit card products (preferred).
- Solid knowledge of US regulations, acts, laws, and regulatory bodies such as CFPB, BBB, FCRA, FDCPA, UDAAP, ADA, and SCRA.
- Strong comprehension skills with the ability to review and validate documentation for compliance with policies, regulatory requirements, and internal control standards.
- Ability to manage customer issues related to payments,



including Balance Transfers, CBR, Check Processing, and ACH Payment Processing.
- Ability to follow established processes and procedures while delivering work accurately, timely, and to a high-quality standard.
- Experience collaborating with internal business teams such as Office of the President, Care, Collections, and Fraud.
- Ability to engage effectively with external stakeholders, including US-based banks and other financial institutions.
- Strong focus on quality, comprehension, logical reasoning, and regulatory adherence.
- Excellent command of the English language.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Noida.

Purpose of the role

To support business areas with d

📌 Payment Research Operations Analyst (Noida)
🏢 Barclays
📍 Noida