The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services including but not limited to record documentation maintenance storage retrieval of records account maintenance imaging and the opening of accounts in coordination with the Operations - Core Team Additionally the Ops Sup Analyst 1 serves as the liaison between operations staff relationship managers project managers custodians and clients The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes Responsibilities Perform business analysis and documentation of the current and future state of Client Reports and Advices client communication letters notices and confirms Provide regular status updates for all project participants and create presentations for steering committee updates Work with various Legal Compliance teams to obtain sign-off on all regulatory business requirements Serve as primary liaison between the key business stakeholder and technology including recommending business priorities by advising stakeholders on options risks costs prioritizations and delivery timelines Recommend business priorities by advising stakeholders on options risks costs prioritizations and delivery timelines Create and facilitate training sessions webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements Create manage and maintain project plans and act as the project manager for all follow ups across various departments Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables such as legal statements performance reporting advices letters notices Fulfilling the clients necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics Appropriately assess risk when business decisions are made demonstrating particu

📌 Ops Sup Analyst 1 (Chennai)
🏢 Citigroup
📍 Chennai