Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements We employ more than 6 000 people across the globe who embrace empathy and cultivate collaboration to succeed And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work Join the team and create the future of customer experience together Key Responsibilities The Account Executive will be responsible for driving revenue growth by selling Genesys CCaaS solutions to both existing and new customers within the Western India region This role involves a mix of account management upselling cross-selling to existing clients and recent logo acquisition The ideal candidate will have a proven track record of success in selling complex software solutions preferably within the contact center or unified communications space They should be a highly motivated and results-oriented individual with excellent communication negotiation and relationship-building skills Responsibilities Sales Strategy and Execution Develop and execute a comprehensive sales strategy to achieve revenue targets within the assigned territory Western India Identify and qualify new business opportunities through proactive prospecting networking and lead generation activities Manage the full sales cycle from initial contact and needs assessment to proposal development negotiation and deal closure Account Management Growth Build and maintain strong relationships with key stakeholders at existing customer accounts Identify opportunities for upselling and cross-selling Genesys CCaaS solutions to expand our