Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a vital role in our customers financial lives Here your voice is heard and you ll have the support and opportunities to thrive See your commute Step into the role of Personal Banker at Barclays where you will play a pivotal role to manage operations within a business area and maintain processes risk management initiatives and compliance with relevant regulators You will take ownership of your work ensuring it aligns with the relevant rules regulations and codes of conduct To be successful as a Personal Banker at Barclays you should have below critical skills Excellent Customer service Robust experience in International contact center Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements Build relationships with stakeholders customers to identify and address their needs Make judgements based on practice and previous experience You may be assessed on provision of exceptional customer service to clients by responding to inquiries resolving issues and handling client requests efficiently key critical skills relevant for success in role such as change and transformation business acumen strategic thinking as well as job-specific technical skills This role is based out of Pune Purpose of the role To provide resolutions for customer queries issues and personalise each interaction through the use of multiple communication channels Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer Enhancing the bank s digital capabilities when current technology is identified as not yet ready to support Provision of

📌 Personal Banker (Pune)
🏢 Barclays
📍 Pune