Skill required Core Banking Operations incl Payments - Retail Banking Card Operations Designation Banking Operations Analyst Qualifications Any Graduation Years of Experience 3 to 5 years About Accenture Accenture is a global qualified services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do Investigating and resolving customer disputes and ensuring compliance with relevant regulations and industry standards and providing exceptional customer service To perform role of subject matter expert Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E What are we looking for oWritten and verbal communication o Ability to understand and analyze customer disputes gather relevant information and make informed decisions on dispute outcomes o Ability to understand business processes to verify controls are effective mitigate risks and suggest changes to control descriptions as needed o Analytically sound to take decisions on controls o Ability to understand Complex Documentation and legal language o Advanced Proficiency required in English Language to create documentation o Perform assignments deals tasks o Attention to details to analyze Gaps in control o Ability to review all written materials o Should be a self-starter motivated and highly energized individual to compete the complexity of the process o Ability to interact

📌 Banking Operations Analyst (Chennai)
🏢 Accenture
📍 Chennai