Operations HeadPosition Head - Operations Department Operations Reporting To Managing Director CEO Location Job Summary The Operations Head is responsible for overseeing and ensuring smooth efficient and cost-effective functioning of all operational departments The role involves strategic planning coordinating inter-department activities improving processes maintaining quality standards ensuring compliance and supporting overall organizational growth Key Responsibilities 1 Operational Management Coordination Oversee day-to-day operations across all departments Ensure compliance with organizational policies SOPs and regulatory guidelines Coordinate with HODs to resolve operational issues promptly Monitor and ensure optimal utilization of resources and manpower 2 Quality Compliance Standards Implement and monitor operational SOPs and workflows Ensure compliance with NABH statutory regulations for hospitals Conduct internal audits and ensure corrective actions Maintain high service quality patient customer satisfaction and safety standards 3 Strategic Planning Execution Assist management in developing short- and long-term operational strategies Plan and execute current projects expansions and process improvement initiatives Drive cost optimization productivity enhancement and waste reduction 4 Interdepartmental Coordination Facilitate effective communication between clinical non-clinical and support teams for hospitals Ensure timely availability of supplies equipment manpower and services Lead coordination meetings and monitor action points until completion 5 Vendor Facility Management Oversee outsourced services such as housekeeping security maintenance cafeteria and logistics Ensure proper facility management equipment upkeep and AMC renewals Negotiate with vendors for cost efficiency and service quality 6 Staff Management Development Supervise operations teams including supervisors and support staff Monitor staff performance shift planning and attendance Identify traini