Req ID 340733 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a End User Computing Sr Associate to join our team in BANGALORE Karn taka IN-KA India IN At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally we ensure a bright future for NTT DATA and for the people who work here NTT DATA Inc currently seeks a End User Computing Sr Associate to join our team in Bangalore IT support for Internal End User Technology Management Systems Support and Customer interactions Roles and Responsibilities End user support-Desktop Support-Windows operating system-Local and Network Installation Internet explorer TCP IP DHCP Device Manager Registry editor User Manager Admin Commands Addressing user tickets regarding hardware software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Requirements 1- 3 years of experience in Desktop and Laptop support Address user tickets regarding hardware software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with straightforward step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technica

📌 End User Computing Sr. Associate (Bengaluru)
🏢 NTT Data
📍 Bengaluru