Company Name VARITE India Private Limited About The Client An American multinational computer software company incorporated in Delaware and headquartered in San Jose California They specialize in software for creating and publishing a wide range of content including graphics photography illustration animation multimedia video motion pictures and print Essential Job Functions Work with the Enablement Environments team to set up Digital Experience training environments for collaborators Support various programs by provisioning required digital solutions within strict SLA timelines Understand and troubleshoot technical issues with cloud-based training environments in collaboration with collaborators Manage training project schedules by coordinating with regional leads on bootcamps Independently handle day-to-day administrative activities of training environments including decommissioning live class support issues inventory management and password management Maintain seamless communication and set clear expectations with business and internal teams Attain outstanding customer happiness by delivering the necessary solutions within SLA and promptly addressing all concerns Must to Document issues through ServiceNow Knowledge base Capture and communication lessons learned to the broader team Confidently and proactively communicate throughout the project lifecycle Work towards streamlining processes for any deviations and ensure operations run effectively Active Participation in UAT s Actively participate in User Acceptance Testing UAT to ensure flawless implementation of current features and solutions Self-managed responsive and dedicated to client success Showcase robust troubleshooting abilities by swiftly and effectively pinpointing and solving challenges Strong conflict resolution and negotiation skills Exhibit superb organizational skills to coordinate multiple projects programs seamlessly Maintain a professional demeanor and effectively interact with diverse teams across

📌 Technical Support Specialist (Bengaluru)
🏢 VARITE
📍 Bengaluru