Job Category Support As a member of the Support organization our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs This involves resolving post-sales non-technical customer inquiries via phone and electronic means as well as technical inquiries regarding the use of and troubleshooting for our Electronic Support Services A primary point of contact for customers we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues Career Level - IC4 Responsibilities Overall Experience 5 to 8 years 5 years of relevant OCI experience and Ability to communicate effectively Hands on Knowledge on OCI GEN II Cloud at Customer GEN I GEN II or similar IaaS Admin experience Experience in Virtualization Oracle VM Linux and Bastion Host VM Ware is an added advantage Networking Knowledge on Switches Routers - Cisco IPSEC SSL VPNs DNS DHCP Firewalls upgrade VPN tunnel changes Gateway setup with new Firewalls Working Knowledge on LB Load balancer and routing new IP ranges creating traffic rules SMTP configuration Whitelisting of IPs and Ports Troubleshooting on URLs connection issues on OAC SOA JCS Weblogic Mounting FS to other VMs on Cloud and restore required backups Worked on New VM build Migration Upgradation on cloud IaaS prospective De-commission task on Cloud Diversity Inclusion An Oracle career can span industries roles Countries and cultures giving you the chance to flourish in new roles and innovate while blending work life in Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry In order to nurture the talent that makes this happen we are committed to an inclusive culture that celebrates and values diverse insights and perspectives a workforce that inspires thought leadershi

📌 Oci Admin (India)
🏢 Oracle
📍 India