Job Title Executive - Key Accounts Function Customer Service Reports To Manager - Key Accounts Location BRO Bangalore Travel Required 25 50 75 About DHL Blue Dart Express India At Blue Dart we go beyond delivering shipments we deliver trust precision and excellence As India s most reliable express logistics provider we empower commerce by reaching over 56 000 locations across India and connecting to 220 countries through our global DHL network Backed by the strength of DHL Group we bring together international standards with deep local expertise Our dedicated Boeing freighter fleet 12 000 vehicles and best-in-class service ensure time-definite delivery that businesses and customers count on every day We are proud to be consistently ranked among India s Top 100 Great Places to Work and recognized as part of the DHL Group s Top Employer certification across multiple regions Being an Employer of Choice is not just a goal it s a fundamental part of who we are We are committed to creating a workplace where people feel valued empowered and proud to belong If you re looking to join a purpose-led people-first organization that shapes India s supply chain with integrity and care Blue Dart is where you belong Position Overview The Executive Sr Executive Key Accounts is responsible for delivering exceptional customer service to national and regional key accounts driving revenue growth through solid client relationships This role serves as the primary contact for client inquiries ensuring timely service delivery and proactive issue resolution while tracking performance metrics to enhance customer satisfaction The position requires a deep understanding of client needs to effectively position Blue Dart s services and achieve financial targets Job Purpose To provide exceptional customer service to national and regional key accounts while driving revenue growth through strategic relationship management This role ensures client satisfaction by addressing inquiries and proactively m