Description Retail Business Services RBS supports Amazon s Retail business growth WW through three core tasks These are a Selection where RBS sources creates and enrich ASINs to drive GMS growth b Defect Elimination where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and c supports operational process for WW Retail teams where there is an air gap in the tech stack The tech team in RBS develops automation that leverages Machine Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills Our solutions ensure that information in Amazon s catalog is complete correct and comprehensive enough to give Amazon customers a great shopping experience every time That s where you can help We believe in Work Hard Have Fun Make History value by having a strong focus on sharing learning experiences from the front line with the development teams So the options for people in the team are vast If you like mastering a domain and going deep we need you If you can juggle three tasks and coordinate with multiple people in the heat of an incident we need you If you love the advantages of process and methodical improvement you will love it here If you want to keep your head down headphones on and bash out code to support the team we have a spot for you too We challenge one another every day and hold ourselves accountable for our work product as well as our customer s overall success We all enjoy the interactions with the customers problem solving digging into complex issues We wake up every morning asking ourselves how we can improve the customer s experience the quality of our product the quality of our support system or our individual weaknesses We are not scared of challenges nor do we back down or get deterred by tough problems When problems seem the hardest we are at our best we work harder to find the root cause and a solution Work Life Balance RBS Tech team puts a high value on work-life h