Kerala Vision is urgently hiring Senior NOC Engineer across Kerala Job Summary We are looking for an experienced and highly skilled ISP Network Engineer L2 to provide advanced support and maintenance for our network infrastructure This role is responsible for resolving escalated network issues configuring and optimizing network devices and assisting in the design and deployment of new services The L2 engineer will work closely with the NOC customers and L1 engineers to ensure the highest level of network performance and reliability Key Responsibilities Advanced Network Troubleshooting Handle escalated network issues from L1 engineers including complex LAN WAN problems routing switching and security issues Diagnose and resolve performance issues in routing switching and firewall configurations Troubleshoot BGP OSPF MPLS and other advanced routing protocols Network Configuration Optimization Configure maintain and optimize routers switches firewalls and other network devices Implement and manage advanced routing protocols BGP OSPF EIGRP etc to ensure network efficiency Optimize network performance by analyzing traffic patterns and recommending upgrades or reconfigurations Service Delivery Implementation Assist in designing and deploying network services for recent customers including IP addressing VLAN configuration and QoS Quality of Service Configure and maintain MPLS VPNs and other advanced ISP services Collaborate with vendors and third-party service providers to integrate new services or resolve hardware software issues Network Security Monitoring Implement and manage firewall rules access control lists ACLs and security policies to protect the network Monitor the network for security vulnerabilities and ensure compliance with best practices Analyze logs and traffic data to identify and mitigate potential threats or performance issues Mentorship Collaboration Provide guidance and mentorship to L1 engineers assisting them with complex troubleshooting and skill develo