What You ll Do The Strategy and Operations Associate will play a pivotal role in supporting the Senior Director of the Global Client Operation Center GCOC by driving strategic initiatives coordinating cross-functional projects and ensuring seamless communication across departments This role includes a blend of administrative and strategic responsibilities such as preparing reports analyzing data and providing insights to guide high-level decision-making As the primary liaison between departments the Specialist will facilitate project alignment manage dependencies and keep senior leadership informed on progress Additionally the role will take ownership of ad-hoc and strategic projects from research and planning to execution proactively identifying opportunities that support the GCOC s strategic priorities Support in Strategic Planning Assist in gathering and analyzing data to support strategic initiatives and decision-making processes across the entire organization Prepare reports presentations and research insights to help guide leadership decisions Provide day-to-day administrative support to the Senior Director of GCOC including scheduling or meeting preparation Project Coordination and Cross-Functional Collaboration Act as a point of contact between departments coordinating communication and ensuring alignment on project deliverables Serve as the primary liaison between departments facilitating communication managing dependencies and reporting progress to senior leadership Execution of Ad-Hoc and Strategic Projects Take ownership of special projects and ad-hoc assignments assigned by the Senior Director conducting research performing data analysis and summarizing insights for decision-making Work with Senior Director to identify project opportunities that align with strategic priorities and manage the execution of these initiatives from planning through completion This Position is based in Gurugram India Who You Are 5 years of experience in Project Management Pro