Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven workplace love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Lead Consultant- Production Support-OFSAA FCCM Follow-up on the problem tickets change orders and outstanding oracle SR s issue analysis and resolution for the incidents reported Responsibilities Must have worked in OFSAA CRR TM modules Assessments Scoring rules Alerts Scenarios etc Execution and Monitoring the OFSAA batches to ensure that the batches are completed within the SLA Must have end to end knowledge in working with OFSAA batches Able to troubleshoot the batch failures and comply with SLAs Able to start and stop ofsaa services Perform first level analysis by checking the logs and database tables and co-ordinate with Oracle product for any product issues Perform health check of the applications Monitoring tickets for the incident tickets and addressing it with in the SLA Good in Oracle db SQL and Unix understanding any external scheduler tools like autosys Control M Able to p

📌 Lead Consultant- Production Support-ofsaa Fccm (Hyderabad)
🏢 Genpact
📍 Hyderabad