VACANCY FOR IOT TECH SUPPORT ENGINEER Our team is expanding alongside our customers and we are looking for a new member to be part of our team to support and provide service for the IoT solutions and platform at Alfa Laval We need a dynamic Helpdesk professional with experience in resolving easy to complex technical issues as a first line of support The candidate should be an expert in Service Now ticketing systems diagnostics techniques troubleshooting solution driven and implementing innovative support strategies to drive organizational efficiency About the Company At Alfa Laval Every day we get opportunities to make a positive impact - on our colleagues partners customers and society Together we re pioneering the solutions of the future and unlocking the full potential of precious resources Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth So as we shape a more resourceful less wasteful world we build our careers too Please feel free to visit our website The position About the Job Key Responsibilities Incident Management Resolution Customer support Offline and Remote Service Now Multi-Platform Technical Troubleshooting Change Management Implementation Support Microsoft Azure Services monitoring and management Knowledge Education Bachelor s or Master s degree in Computer Science Engineering or a related field Who Are You 5 years of IT Helpdesk experience with good problem-solving skills Able to work well in a team and handle multiple tasks simultaneously Strong communication skills and ability to explain technical concepts and solutions to non-technical users Effective time Management and Prioritization Adaptability and Flexibility Active Listening and Feedback Incorporation Skills NET framework S

📌 Iot Tech Support Engineer (Pune)
🏢 Alfa Laval
📍 Pune