Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone What you get to do in this role The Senior Accounts Payable Analyst is a pivotal role within the Accounts Payable AP team responsible for driving the efficiency accuracy and compliance of invoice processing customer service and case management functions Reporting to the AP Manager this role requires deep expertise in the end-to-end E2E AP process with a strong commitment to customer satisfaction prompt issue resolution and adherence to company and regulatory standards This position is suited for a highly motivated individual who thrives in a energetic fast-paced and multicultural environment and who is passionate about leveraging process improvement AI based automations initiatives to drive operational excellence The successful candidate will be detail-oriented adaptable to varying business needs and skilled in managing complex queries and driving process enhancements across multiple regions including the US Europe and APAC Key Responsibilities Invoice Processing and AP Operations Efficiently manage the end-to-end workflow of invoice processing including receipt verification coding approvals and timely payment in compliance with internal controls SOX requirements and applicable laws and regulations Demonstrate keen attention to detail and maintain high levels of accuracy in all AP operations Case Management and Query Resolution Serve as the primary point of contact for internal b