Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Technical Associate - Service Desk In this role individual need to provide Level 1 support services with knowledge of Technical Service desk Strong customer service orientation Responsibilities Provide technical support on Calls Chats Windows MAC troubleshooting Active Directory Basic Networking Win NT 2000 MS Office 2007 2010 O365 Qualifications we seek in you Minimum Qualifications Bachelor s Degree required Preferably in Computer Science Information Systems or related field Excellent Communication skills Preferred Qualifications Skills Good written and presentation Verbal communication skills with experience of customer interfacing role In-depth requirement understanding skills Valuable analytical and problem-solving ability Interpersonal efficiency and positive attitude Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact