Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible We are renowned for our technical excellence and leading innovations and for making a difference to our clients and society Our workplace embraces diversity and inclusion - it s a place where you can grow belong and thrive Your day at NTT DATA As a Security Managed Services Engineer L3 at NTT DATA you ll be at the helm of ensuring our clients infrastructures are secure robust and running smoothly Your day will involve proactively identifying and resolving technical incidents performing necessary checks and applying monitoring tools to keep everything in top shape You ll ensure that all assigned infrastructure at client sites is correctly configured installed tested and operational from the start You ll dive deep into third-line support calls uncovering the root causes of incidents and problems daily you ll engage with clients providing continuous feedback and updating them about their systems statuses Your role is crucial in maintaining zero missed service level agreement SLA conditions identify root cause of critical incidents and implement solutions for problems identified and You ll handle tickets of high complexity deliver advanced solutions and contribute to operational improvements Important responsibility is to create knowledge articles for frequent tasks issues and train junior team members in executing those tasks Provide inputs to automation teams to reduce manual efforts As a seasoned skilled you ll lend your expertise to coach and mentor junior team members especially on advanced technical troubleshooting and best practices You may also manage and implement projects within your technology domain ensuring timely and effective delivery in line with client requirements From optimizing work processes to working on disaster recovery functions you ll play a key part in enhancing our service delivery To thrive in this role you need to have Proven experience handl

📌 Network Security Engineer (Hyderabad)
🏢 NTT Data
📍 Hyderabad