Investigation Specialist, Business Compliance (Bengaluru)

Investigation Specialist, Business Compliance (Bengaluru)

13 Aug
|
Amazon
|
Bengaluru

13 Aug

Amazon

Bengaluru

DESCRIPTION The Business Compliance team is looking for motivated self-starters who can work in a fast paced data-driven setting The successful candidate will be a proactive problem solver have an extremely high level of customer focus and a passion for decision making that helps enable drive compliance in Seller teams As an Investigation Specialist in the Business Compliance team you will be responsible for conducting regular quality audits investigations on the processes deployed across business functions and ensure compliance to the same You will need to proactively identify process risks This role is critical to Amazon s culture code of business conduct principles and is a great opportunity to be part of the team solving ambiguous challenging problems The ideal candidate will have ability to deliver results under time constraints execute repeatable processes and identify opportunity to automate them and have good communication skills Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous new and challenging situations The role does not require any travel Role and Responsibilities 1 Conduct regular seller audits across business functions voice calling operations documentation are a large part of this to identify malpractice around launch post launch of sellers selections and other business inputs by internal employees or 3rd party partners 2 Dive deep on regular basis to uncover new risks re-prioritize existing risks and assist with investigation and root cause resolution 3 Leverage appropriate tools and applications to dive deep into data and present detailed reports 4 Meet assigned productivity and quality targets 5 Provide ideas for process improvements to enhance process efficiency quality and seller customer experience 6 Educate internal and external stakeholders to ensure compliance on our projects and processes 7 Collaborate with internal teams stakeholders to develop product process solutions fo

📌 Investigation Specialist, Business Compliance (Bengaluru)
🏢 Amazon
📍 Bengaluru

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