Job Summary

We are looking for a dynamic and enthusiastic Voice Executive to join our Real Estate Presales team. The ideal candidate will be responsible for handling inbound and outbound calls, qualifying customer enquiries, explaining project details, scheduling site visits, and maintaining accurate CRM records. Excellent communication skills and a customer-focused approach are essential.

Key Responsibilities
- Handle inbound and outbound calls to prospective customers.
- Explain project features, pricing, offers, and location advantages.
- Qualify customer requirements and generate quality leads.
- Schedule and confirm site visits for the sales team.
- Maintain accurate customer interaction records in the CRM.
- Coordinate with the sales team regarding appointments and customer feedback.
- Respond to customer queries professionally via phone and WhatsApp.
- Achieve daily calling, follow-up, and site visit scheduling targets.
- Ensure a positive customer experience throughout the presales process.

Eligibility




- Graduate or Undergraduate (any discipline).
- 0–3 years of experience in telecalling, customer support, presales, or real estate sales.

Required Skills
- Excellent communication skills in Tamil.
- Basic English communication skills.
- Pleasant voice with strong telephone etiquette.
- Good persuasion and negotiation abilities.
- Customer-oriented with positive attitude.
- Basic computer knowledge (MS Excel, CRM, Google Sheets).

Preferred Skills
- Experience in Real Estate, Banking, Insurance, or BPO will be an added advantage.

Working Hours
- Full-time
- Weekly off as per company policy.

Salary

Competitive salary with attractive performance incentives.

Contact: +91 (phone hidden)

Email: [email protected]

Pay: ₹13,000.00 - ₹18,000.00 per month

Experience:
- Telecalling in Real estate: 1 year (Required)

Work Location: In person

📌 Tamil Telecaller (Sholinganallur)
🏢 Kaustubh Business Services
📍 Sholinganallur