Description
We are looking for enthusiastic and motivated freshers/entry-level candidates to join our voice process team. This role involves engaging with customers over the phone, providing support, and ensuring high levels of customer satisfaction.
Responsibilities
- Handle inbound and outbound calls efficiently and professionally.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts when handling different topics.
- Collaborate with team members to improve processes and customer satisfaction.

Skills and Qualifications
- Robust verbal communication skills in English and regional languages.
- Basic computer skills and familiarity with MS Office applications.
- Ability to handle stressful situations and remain calm under pressure.
- Good listening skills and ability to empathize with customers.
- Willingness to work in shifts, including evenings and weekends.

📌 Hiring UG (Bengaluru)
🏢 Glympse human capital services
📍 Bengaluru